User Privacy & Security Policy

Privacy and Data Protection Statement

Effective Date: 2025-11-06

This Privacy Statement describes how AI Sollar Efficiency gathers, utilizes, and safeguards your personal data, adhering strictly to the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. By engaging with our offerings, you signify your acceptance of the terms outlined in this policy.

Personal Data We Collect

We collect personal information that you willingly provide to us when utilizing our services. This may encompass, but is not limited to:

Your full name
Electronic mail address
Telephone number
Postal address
Additional details pertinent to customer feedback initiatives or special promotions

How We Utilize Your Information

The personal information we collect serves the following objectives:

To facilitate communication regarding the services we provide
To process transactions and issue notifications pertaining to those transactions
To enhance the quality of our services through the analysis of user feedback
To send you promotional communications about new products, services, or other information we believe may be of interest to you

Your Rights Regarding Personal Information

You are entitled to request access to the personal information we hold about you, to correct any inaccuracies, and to ask for the deletion of your data at any time. To exercise these rights, please reach out to us via email at [email protected] or contact us by phone at (416) 534-6249.

Sharing and Disclosure of Data

AI Sollar Efficiency commits not to sell, rent, or lease your personal information to third parties. Nevertheless, we may share your data with trusted third-party service providers who support us in operating our digital platform or managing our business operations, provided these parties agree to maintain the confidentiality of this information.

Data Security Measures

We are dedicated to safeguarding your personal information. To prevent unauthorized access, disclosure, alteration, or destruction, we have implemented appropriate physical, electronic, and administrative protocols designed to protect and secure the information gathered online.

Cookies and Related Tracking Technologies

Our online platform employs cookies and similar technologies to enrich your user experience and to understand how visitors engage with our site. A cookie is a small data file that seeks permission to be stored on your device's hard drive. Upon your consent, the cookie assists in analyzing web traffic patterns or informs you when you revisit a particular webpage.

While most web browsers are configured to accept cookies automatically, you typically have the option to adjust your browser settings to refuse cookies if you prefer. Opting to disable cookies might limit your ability to fully utilize all features of the website.

For more comprehensive details, please consult our dedicated Cookie Policy.

Privacy for Minors

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13 years of age. Should we become aware that a child under 13 has provided us with personal information, we will promptly remove such data from our databases.

Revisions to This Privacy Statement

AI Sollar Efficiency retains the discretion to modify this Privacy Statement periodically. We will inform you of any significant alterations in our approach to handling personal information by sending a notification to the primary email address linked to your account or by prominently displaying an announcement on our website. We encourage you to routinely review this page to stay informed about our most current privacy practices.

Reach Out to Us

For any inquiries or concerns regarding this Privacy Statement, please contact us via email at [email protected] or at our postal address: 212 King St W 6th Floor, Toronto, ON M5H 1K5, Canada. You may also reach us by telephone at (416) 534-6249.